I feel like I’ve filled out more job applications in the past two years than I ever have before, and that’s despite the fact that I’ve actually been employed twice in that time. I’m at the point where I dread having to fill out an application by hand because there’s no way to populate the fields from my résumé or from another website where I’ve entered all of my career information. It’s about as redundant to me as small talk on a dating website, but at least there’s the promise of being paid if the job application leads somewhere.
One of my biggest peeves is when there’s a space to fill in any awards or accomplishments while at a particular job.
I realize there are jobs out there that actually celebrate good performances, so being a hard-worker sometimes pays off and sometimes it’s good luck. If you put in more time and effort than your peers who skip out five minutes early every day, you deserve an award. If you manage to get the most sales, you deserve an award. If you’re the reason why people keep coming back and it’s not because you did something wrong, you deserve an award.
However, if you got the most sales, it’s not always because you were skillful at closing a sale. It’s possible to be fortunate enough to get people who weren’t going to refuse your service and needed what your company offers. It’s possible that the ones on the low end keep getting customers who are on the fence and wouldn’t have closed a sale even if the best salesperson was speaking with them. The people with the fewest sales might just need to understand that they are doing something wrong, and what it is, and sometimes it takes the right person using the right words to get that message through to the struggling salesperson.
And then you have managers. Not all managers are blessed with a skilled team, and some can’t see the faults of their subordinates or know how to properly educate them to do better. Some businesses congratulate a well-performing team from time to time, but I haven’t heard of any company that evaluates why other teams were underperforming.
I don’t have any awards that I can put on a résumé. I could probably brag about getting a “kudos” when a customer said I did a good job back in 2005. However, that’s one customer out of hundreds that I’ve dealt with in the past 12 years. That’s not to say that I don’t have a few more satisfied customers, just that only one has spoken to a supervisor about me and it’s been put in writing that I was awesome. One customer isn’t much to write home about, so I don’t mention it.
I don’t even try to get awards. If I’m good, I’ll achieve something, but if I try, I’ll stress myself out and disappoint myself when I fail. So I go to work, I clock in, I do what I must, and then I go home.
What about the days when I’m not even up to my regular standards? I’ve gone to work while ill, when I had a bacterial infection in my respiratory system and couldn’t walk to the back of the store without being out of breath by the time I got there. I’ve gone to work with bronchitis, when my bosses wouldn’t let me take any more days off and I have to take phone calls in a call center when I don’t even have a voice. I’ve worked while I’ve had a parent in the hospital on their death bed, when a part of me has wanted to be by their side but another part reminded me that I needed the money and I convinced myself that I might be able to get my mind off of things if I kept busy. Of course, there’s no awards for going to work when you’re not up to snuff, when you’re physically and emotionally drained. The Center for Disease Control would love it if you avoided people while you’re ill, but your bosses always want to keep your seat warm and will be willing to replace you. And no one cares if your parents are dying, but you can get time off once they’ve passed.
So my job application probably looks like most of the other applications being submitted. Then again, maybe I’m the only one without any awards to her name. I don’t actually mind, because maybe I wasn’t in the right place to get an award, or on the right team to develop my skills to one day achieve something great. That’s not to say I don’t already have the right skills, just that I wasn’t in the right place or had the perfect opportunity to use what skills I do have. While I’m looking for that perfect opportunity, I’m definitely building my job application skills. It’s a shame that those skills only pay off when I land a job.